Director of Events ( $106,831 – $151,746 Annually)

Website oregonmetro Portland'5 Centers for the Arts

This recruitment is opened continuous until filled. The first review of applications will occur on Thursday, January 19th, 2023. If you’re interested in this opportunity, please do not hesitate to apply. 

Metro is dedicated to shaping a better future for the greater Portland region. The work the people of Metro do every day benefits the lives of the people who live here, today and tomorrow. We offer a highly competitive compensation and benefits program. Learn more about the benefits Metro offers.

Portland’5 Centers for the Arts, is a leader in expert venue management, overseeing the Arlene Schnitzer Concert Hall, Keller Auditorium and Antoinette Hatfield Hall, which includes the Brunish Theatre, the Newmark Theatre and the Dolores Winningstad Theatre.

Home to arts organizations such as Oregon Ballet Theatre, Oregon Symphony and Portland Opera, Portland’5 is among the largest performing arts centers in the US with approximately 1000 performances and 900,000 attendees annually and generates an average of $60 million in regional spending and more than 700 jobs each year. The five theatres at Portland’5 have showcased countless events over the years including Broadway shows, concerts, comedy shows, plays, children’s theatre, lectures, dance and much more. We are purposeful in presenting our diverse community with meaningful performing arts performances and spaces that are welcoming and accessible to everyone.

Reporting to the Deputy Director of Portland’5 Centers for the Arts, the Director of Events oversees a team of 24 full-time, 150 part-time employees and more than 600 volunteers who are responsible for providing front-of-house and back-of-house functions and operations to ensure everything runs effectively to provide a safe and enjoyable environment for the more than 1 million people at 1,000+ annual events held in five theatres and additional public spaces of Portland’5.

This key leadership position is responsible for establishing and implementing long-term and short-term goals; create and oversee the annual budgets for three divisions; purchase goods and services and oversee the capital projects and equipment replacement planning related to production. Other assignments include; establishing, implementing and maintaining procedures, policies and ensuring employees are receiving professional development opportunities while providing safety, security and top notch customer service.

The Director of Event and Production Services will work collaboratively with other Portland’5 departments, external promoters, clients, and tours; regional and resident tenant arts organizations;  other Metro divisions and departments; third-party service providers; government agencies and law enforcement; three labor unions and with industry colleagues and professionals and they are also a valued part of the Portland’5 senior executive team.
As the Director of Events, you will:

  • Direct, manage, and supervise the activities of staff involved in event services including event planning and timing, crowd management, staffing, event communications and all aspects of production services including theatrical lighting, audio, rigging and audio-visual.
  • Develop, implement, and monitor department’s short-term and long-term goals and objectives, as well as policies and priorities of department programs, projects, and functions.
  • Stay abreast of industry best practices in event management and technical theater to insure efficient, safe and secure execution of events.
  • Consult and coordinate with clients and promoters to ensure event and production needs and service levels are appropriate for a safe and successful event including staffing, timing, and equipment.
  • Lead internal cross-departmental collaboration to meet client and event needs; act as liaison between Portland’5 and other P5 departments to ensure quality of services provided, find solutions, and, as needed, resolve issues.
  • Ensure compliance with policies, procedures, codes, ordinances, regulations, and other requirements including but not limited to license agreements, fire and life safety, OSHA, and Americans with Disabilities Act.
  • Develop, implement, and manage department budget of revenues, labor, services, and equipment and stage maintenance. Forecast and monitor approved revenue and expenditures; implement adjustments as necessary.
  • Work with Human Resources to negotiate and administer collective bargaining agreements between Portland’5 and represented workforce groups including IATSE B-20, IATSE-28, ILWU 28, and as needed in other work areas. Ensure events are staffed in compliance with terms of collective bargaining agreements and to meet safety and security needs.
  • Provide backup for assistant director of event and production services, production supervisors, front-of-house managers and admissions staffing manager as needed.
  • Serve as facility representative on community and industry committees and boards

Supervisor and Leadership Responsibilities: 

  • Promote a diverse, equitable, and inclusive environment for employees, volunteers, clients, and audiences through active promotion of shared values of respect and public service.
  • Through effective hiring and guidance of a strong team of managers and supervisors to inspire and advocate the values of teamwork, excellence, and innovation.
  • Plan, manage and supervise staff who oversee program for paid part-time admissions staff working at Portland’5 and Oregon Convention Center as well as all production supervisors and stagehand crew heads for all 5 theaters.
  • Plan, manage, and supervise staff who oversee P5 volunteer program of volunteers, tour guides and office assistants.

Attributes for success:

  • Is passionate about providing superior public service in a team environment.
  • Strong leadership skills with the ability to motivate and inspire staff and volunteers and build consensus among diverse groups.
  • Understanding of operations, services, and activities of a performing arts facility or related facility.
  • Understanding of principles, procedures, methods, and techniques of event planning, crowd management, catering, ticket office, retail operations, and theatrical stage operations.
  • Organizational and management practices as applied to the analysis and evaluation of programs, policies, and operational needs of events.
  • Strong organizational skills with the ability to effectively coordinate the work of others.
  • Adapt quickly to change and ability to make recommendations.
  • Outstanding ability to clearly and concisely communicate both orally and in writing.
  • Interact effectively with diverse groups of promoters, clients, and the public, and remain calm, professional, and polite even while dealing with rudeness from others.
  • Focus and maintain a calm demeanor in a fast-paced work environment.
  • Prioritize and multi-task, must be organized and flexible to change course of work / projects as circumstances dictate.
  • Establish and maintain effective, cooperative working relationships with those contacted in the course of work.
  • Proven ability to use logic to resolve issues and problems.
  • Public speaking and presentation skills.
  • Diversity and inclusion:  At Metro, we’re committed to hiring a workforce representative of the communities we serve, recognizing that a diverse workforce strengthens our organization. We invest in employees by supporting equitable and inclusive hiring practices, employee policies and training programs.

We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific in your application materials on how your background is relevant.

Minimum qualifications: 
– Equivalent to a Bachelor’s Degree in technical theater, event management, business management or related field; And
– Two years of experience in planning and coordinating events or managing backstage operations for a public assembly facility (performing arts center, convention center, stadium, arena or amphitheater for example), similar venue or related field; And
– Five (5) years of supervisory or management experience; Or

We will consider any combination of experience and education that provides the necessary skills, knowledge and ability to perform the duties and responsibilities of the position
Ability to work various hours including; evenings, weekends and holidays

COVID-19 vaccination requirement:

Metro is committed to ensuring the health and safety for our employees and our community. As a part of this commitment, Metro has implemented a vaccine requirement policy for employees, paid and unpaid interns and volunteers.

Proof of full COVID-19 vaccination is considered a minimum qualification requirement for Metro job applicants. This proof will be requested during the hiring process.

If you require an accommodation under this policy for a medical condition or disability, or sincerely held religious belief, please email [email protected].

If this statement is true for you, then you may be ineligible to apply:

If I was terminated for cause during any of my employment with Metro, or resigned in lieu of termination, I understand I may be ineligible for rehire for a minimum of 3 years.

Like to have qualifications:
You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Your transferable skills are any skills you have gained through education, work experience, including the military, or life experience that are relevant for this position.

Five (5) – Eight (8) years of experience in planning and coordinating events or managing backstage operations for a public assembly facility (performing arts center, convention center, stadium, arena or amphitheater for example), similar venue or related field
Supervising and/or leading in a unionized environment
Three (3) + years’ experience working with multiple Collective Bargaining Agreements in an public sector environment

Based on the Oregon Pay Equity Act requirements, Metro’s internal equity review process, and the candidates’ qualifications, the appointment will typically be made between $106,831.00 to $129,289.00. The full-salary range for this position is $106,831.00 to $151,746.00 annually.

This position is not eligible for overtime and is non-represented. It is classified as a Manager II (Download PDF reader). Classification descriptions are typically written broadly and do not include the specific duties and responsibilities of the positions.
The application packet: The application packet consists of the following documents. Please ensure that you upload these documents in your online application. Make sure your application is complete, missing any part of these items could result in an incomplete application and will not be moved forward in the recruitment.

A completed online application or Resume
A Cover letter addressing your experience planning and coordinating events or managing backstage operations for a public assembly facility (performing arts center, convention center, stadium, arena or amphitheater for example), similar venue or a related field.

The selection process: We expect to evaluate candidates for this recruitment as follows. The selection process is subject to change.

  • Initial review of minimum qualifications
  • In-depth evaluation of application materials to identify the most qualified candidates
  • Consideration of top candidates/interviews
  • Testing/assessments (if applicable)
  • Reference check
  • Background, driving records check for finalist candidate (if applicable)


Recruiter: Lamarkus Gilliard
Email: [email protected]

To apply for this job please visit

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