Social Services Resource Specialist II

At Impact NW we are a nonprofit with a mission to prevent homelessness, because we believe in the fundamental right to: beautiful life, stability and peace. More importantly, it also means a life filled with opportunity and community support, especially for Indigenous, Black, Brown, Melanated, Immigrant, and Asian people.

What we seek is for you to share your skill sets – especially if you:

• Put people first
• See the beauty in people
• Promote peace
• Find a way

We believe that with our mission and values as our north star, we can move toward our vision of a future where housing is a human right. If this resonates with you, we’d love to have your purpose and passion on our team at Impact NW.

With you sending in your resume and cover letter / application ensures that you are doing a part in the quest for “a stronger, more equitable community” in the Portland Metro Area. Our People and Culture Department look forward to hearing from you.

JOB SUMMARY: We are currently looking for a Resource Specialist (part time), who is bilingual in Russian, Vietnamese, Spanish, Chuukese or Marshallese to provide clinic-based community resource services. Specific responsibilities include conducting brief client assessments, action planning, and individualized service referrals. Specific duties include: work with clinic staff to conduct program outreach, engage with participants to build rapport, evaluate participant needs, create individual action plans based on participant goals and objectives, provide referrals including a warm handoff to community agencies, and follow-up with participants to ensure needs are met.

Job Title: *Bilingual Resources Specialist / Resource Specialist II
Hours: Part time, 20 hrs/wk
Pay: $21.05 – 25.48/hr
Location: Providence Gateway – NE Portland, OR

JOB RESPONSIBILITIES:

• Utilize person-centered and trauma-informed assessment to identify and prioritize participant needs.
• Support and encourage participants’ self-advocacy.
• Maintain compliance with all HIPAA standards.
• Coordinate and/or assist with transportation planning as needed.
• Collaborate with community partners to connect participants with food resources, energy -assistance, housing assistance, medical/medication assistance, life skills classes and recovery resources.
• Maintain an up-to-date working knowledge of medical insurance benefits and assist participants with insurance application processes.
• Bridge community, cultural, linguistic, education and other barriers to encourage participant engagement with community services.
• Develop and maintain working relationships with health providers, nurse case managers and others to maintain effective outreach strategies and support participant access to The Community
• Resource Program.
• Work with Program Manager to recruit, train, and supervise student volunteer staffers.
• Complete accurate, legible and timely documentation of services delivered in accordance with client information standards and systems.
• Meet client service standards set forth by Program Director and/or
• Program Manager regarding quantity, type and quality of services to be delivered to clients.
• Comply with expectations and guidelines set forth by health clinic.
• Provide leadership and facilitation in a variety of meeting settings.
• Perform other duties as assigned.

REQUIREMENTS AND QUALIFICATIONS:

• Must reside in Oregon or Washington
• Bilingual in Russian, Vietnamese, Spanish, Ukrainian, Chuukese or Marshallese.
• Demonstrated ability to provide culturally responsive services.
• Demonstrated self-motivation and the ability to work independently.
• Demonstrated ability to effectively work within a strength-based, trauma-informed and empowerment focused model.
• Ability and willingness to work as a team member and support Impact NW’s mission and goals.
• Ability to communicate effectively, both orally and in writing.
• Sensitivity and ability to relate to people from diverse lifestyles, races and cultures.
• Possess good organizational skills and ability to prioritize multiple and varied tasks.
• Excellent working knowledge of Microsoft Office computer program and word processing skills.

JOB CONDITIONS:

• Repetitive motion, prolonged sitting, extensive visual involvement.
• Orally communicate with others.
• Requires some evening and/or weekend meetings.
• May be exposed to angry or distraught people.

*APPLY DIRECTLY ON OUR WEBSITE HERE: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=203361&clientkey=47F252EFFFA385F43390B7B5B725CDB0