Store Assistant Manager

At Habitat for Humanity Portland Region, we believe that everyone deserves a stable and affordable place to call home. Founded in 1981, we have built and repaired homes in partnership with over 3,000 people across the Portland region. Habitat for Humanity Portland Region is an independent affiliate of Habitat for Humanity International, a global home-building movement and top private home builder in the country.  
 
We are intentional about building a healthy and thriving organizational culture and envision a community of staff, partners, volunteers, and donors who are deeply committed to equitable and anti-racist practices in every facet of our organization. We engage in continual learning and seek ways to operationalize equitable practices. Our Equity Statement and Cultural Compact are living, breathing documents that we continually work toward.  

Habitat for Humanity Portland Region operates out of two offices (Hillsboro and NE Portland), three brick and mortar stores (Beaverton, Gresham, and Portland), one warehouse (NE Portland), and construction sites in east and west Portland, Beaverton, Hillsboro, King City, Gresham, and Lake Oswego. Please visit our website and social media pages to learn more.   

Note to Candidates: 

We are committed to building a diverse and inclusive organization and we are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. We recognize that requirements for educational and experience minimums create unnecessary barriers for under-served populations in pursuing employment opportunities in which they may be successful. In considering this alongside our Equity practices, we removed educational and experience minimum requirements to focus on candidates’ abilities to excel based on the position’s responsibilities. We strongly encourage you to apply, even if you do not believe you meet every one of the qualifications described.   

Position Overview:

The Store Assistant Manager is responsible for establishing a productive flow of daily operations, and ensuring the store upholds efficient, organized, profitable, and high functioning standards set forth by leadership. The individual in this role is expected to perform all tasks safely, efficiently, and effectively, and to use polite and respectful communication with staff, volunteers, and customers. This position requires energy and motivation while also providing growth potential to someone who is self-starting, communicative, and connected to the Habitat mission.

Responsibilities:

In partnership with the Store Manager:

• Oversee store operations and employee performance
• Ensure volunteer program success
• Meet and exceed customer service standards
• Model and maintain safe working conditions
• Onboard employees and volunteers
• Assist with performance management
• Model a neat appearance and appropriate attire, including wearing the ReStore logo and name tag
• Assume the role of Store Manager at the directive and/or absence of the Store Manager
• Other duties as assigned

Required Knowledge, Skills, and Experience:

• Exemplary leadership and problem-solving skills, including addressing unexpected issues and emergencies
• Ability to effectively guide all aspects of store operations in coordination with Store Manager
• Skill to manage customer and donor issues and complaints professionally and courteously
• Ability to manage time and workload efficiently, including timely arrivals and reports
• Knowledge of safe and appropriate tool and equipment use, such as a forklift, pallet jack, and dolly
• Knowledge of communication tools, such as telephone, email, and 2-way radio
• Ability to effectively learn, use, manage, and teach the volunteer management platform “Get Connected”
• Adaptable to a changing work environment
• Desire to learn and teach new operation skills as the program develops
• Three (3) years minimum experience in a leadership or management role, or equivalent work experience
• Experience volunteering and/or managing volunteers
• Excellent communication skills (verbal, reading, and writing)
• Basic math skills

Preferred Knowledge, Skills, and Experience:

• Knowledge of retail industry and environmental areas preferred
• Bi-lingual in Spanish
• Any qualifying combination of education, certification, and experience demonstrates the ability to perform the position’s duties.

Work Environment and Physical Demands

• This job operates in an open, warehouse retail environment
• This position is regularly active and requires consistent standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing
• The employee must frequently lift, move, and/or load items over 50 pounds with mechanical assistance and/or a team lift

Schedule

• 40 hours/week; variable, includes evenings and weekends
• Current store hours: 10am-6pm Wednesday – Monday, 11am – 6pm Tuesday

Starting Salary Expectations:

Minimum $22.84/hour to wage range midpoint of $27.82/hour.
Placement will generally not exceed the midpoint based on qualifications, experience, and internal equity.
The full wage range is $22.84/hour to $33.11/hour.

Benefits:

We offer a comprehensive benefits package that includes:

• Health insurance (medical, vision, alternative care, prescription)
• Health reimbursement arrangement (HRA)
• Dental insurance
• Generous paid time off
• 3% matching 403(b) retirement plan
• Flexible spending accounts
• Short-term & long-term disability insurance
• Life insurance
• Employee assistance program
• And more!

How to Apply:

Submit the following materials at: https://bit.ly/HABCAREERS

• Cover letter addressing how your personal and professional experiences have prepared you for this position.
• Resume
• Three professional references

Employment is contingent on passing a background check.