Senior Benefits Specialist

Website TriMet

TriMet in Portland, Oregon in seeking a Senior Benefits Specialist to join our team!

As the Senior Benefits Specialist, you will provide administrative support for the employee benefits department. Primary duties include responding to employee inquires, providing superior customer service on employee, disabled, and retiree benefit issues and maintaining associated databases. Remit and reconcile monthly premiums billings for all providers. Assist the Pension desk and with the administration of Leave, including but not limited to Paid Leave Oregon, FMLA/OFLA and ADA processing.

This role requires being in office three (3) days per week, with the option of two (2) remote days. 

Ensure a commitment to safety through consistent and professional behaviors in performance of job requirements that demonstrate safety is a fundamental value that guides all aspects of our work. Perform related duties as required.

Serve as a good steward of TriMet by regularly utilizing our transit system to maintain a strong and current understanding of customers’ experiences and of TriMet’s  product and service offerings.                

Essential Functions

1.  Provide coordination services for the Agency’s full range employee benefits programs. Act as benefits liason for represented, non-represented, retired and permanently disabled employees. Responsibilities include researching and resolving benefit issues, liaison between benefits carriers and plan participants. 

Maintain, organize, and administer a variety of database systems. Responsible for data entry and producing reports from Oracle Advance Benefits, and varied related databases. Work directly with vendors to ensure accurate enrollment information for all employees and dependents

2.  Responsible for coordinating and facilitating new employee orientations and initial enrollment via Employee Self Service, liaison between benefits carriers and employees. Provide superior customer service to employees, retirees and dependents in person or by telephone. Research and respond to employee inquires about medical, dental, retirement, Federal and State Leave Laws, ADA, and life insurance issues. 

Disseminates information of current benefits offerings and associated information. 

3.  Analyze, compose routine correspondence, memos, forms, and documents, typing, formatting, editing, and proof reading correspondence, memos, reports, forms, and employee communications. Coordinate mass mailings, and managing small contracts. 

Administers new projects and programs once implemented. Develops and documents procedures to streamline processes. 

Cultivate and conduct employee benefits training and/or education through E3 program.

4.  Establish procedures for setting up new records, maintain current information, complete filing and copying tasks related to benefit issues. 

Set up new retiree participants in the HRA Website and transfer contributions accordingly. Enroll employees who elected and participate in HCFSA, FCFSA, and HSA benefits and any future employee lifestyle benefit accounts, audit and coordinate contributions timely and accurately to vendors.

5.  Coordinate small projects, such as Employee Flu Shot Clinics, Wellness Fairs, Blood Drives, Open Enrollment.

6.  Reconcile monthly premium billings for all vendors in a timely and accurate manner. Research and resolve billing differences.

7.  Manage small contracts.


Position Requirements

A minimum of a High School Diploma or equivalent is required.

A minimum of four (4) years total credited experience.* Two (2) years of experience in a responsible and related benefit support position required. 

Two years of database management is preferred.

Or any equivalent combination of training and experience.

*The amount of credit a candidate receives for prior years of experience is based on the relevancy of that experience to the required or preferred prerequisites of the job description. Experience is prorated based on hours worked. LRHR assigns and validates the “credited experience”.

Selection Criteria
Type of Position / Grade / FLSA
Grade 9, Non-Exempt, Non-Union, Regular Full-Time.

Salary Range
Minimum: $52,876.00
Maximum: $79,312.00

Salary offers will be determined by a candidate’s education, training and relevant experience. Any final offer of employment will fall within the range stated above.  For transparency, we choose to list the full available grade range, however, TriMet’s salary administration process will ultimately determine the final salary offered.

Selection Process

Candidates will be selected based at a minimum on the result of:
1. Application Review (please include: Cover Letter and Resume)
2. Panel Interviews
3. Reference Check

Supplemental Information

Make sure you describe in detail how your education, training and work experience fit with this role. You are encouraged to attach a resume, cover letter, training certificates and/or letters of recommendation with your application. You are permitted five attachments of less than 5MB each.

If you are a qualified veteran and would like to apply for veterans’ preference points, you will need to reflect your status on the application and attach supporting documentation at the time of application submission.

If you need accommodation under the Americans with Disabilities Act for any part of the application process, contact our Human Resources staff at 503-962-7505, or the TTY line at 7-1-1. Note that we require a minimum of two workdays’ notice prior to the need for accommodation.

TriMet is an equal opportunity employer, committed to developing an organization that is reflective of and sensitive to the needs of the diverse community we serve, including veterans, the elderly, and individuals with disabilities.

ADA Statement
As applied to the workplace, applicants and employees must be qualified to perform the essential functions of the job with or without reasonable accommodation. Essential functions may include required job functions performed infrequently as well as production standards related to the quality and quantity of work.

If a person with a disability could meet job qualifications with a reasonable accommodation, TriMet will work with the employee to accommodate the need. If TriMet’s accommodation is effective in allowing the employee to perform the essential functions of the job, it need not be the employee’s preferred accommodation.    

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