Natural Products Shipping and Production Assistant

Who We Are

American College of Healthcare Sciences (ACHS) is an accredited higher education institution, dynamically leading the industry in online holistic undergraduate and graduate programs specializing in integrative health, aromatherapy, herbal medicine, holistic nutrition, and wellness coaching, among others studies.

Founded in 1978, in New Zealand, we have always had sustainability as founding principle; we are a Certified B Corporation™.

We strive to create and maintain a working environment where are all valued and appreciated for our authentic selves. We work together to help facilitate change in the communities we serve through being stewards of the highest level of integrative health and wellness education.

We strive to customize the care we offer to every student and endeavor to support people on their educational journey. Our mission is to lead the advancement of evidence-based, integrative health and wellness education through experiential online learning and sustainable practices. For more information, visit https://achs.edu.

We are committed to an inclusive workplace that values people of all backgrounds with a wide range of skills and experience who all make ACHS a unique and better place to be. We are a community of one, built by all.

It’s important to us that every team member is valued, and we make an investment in each person with benefits that support wellness, including:

• Dental and Vision insurance covered at 100%; medical insurance covered at 90%
• Paid Sick Days
• Paid Vacation Time
• Paid Wellness Days throughout the year, including expanded holiday breaks
• Paid Volunteer Day
• Education Benefit Program
• Paid Parental Leave
• 401(k) plan with institution match after one year of employment
• Disability/Life insurance plans available

Position Overview

We are seeking an experienced full-time Natural Products Production Assistant and Shipping Clerk to join our team. The Shipping and Production Assistant is a varied position, giving team members the opportunity to receive and package certified organic botanicals, essential oils, and other raw ingredients as well as support shipping and other facility operations. This position works with a small team committed to ensuring our students and customers receive the highest quality natural products.

Successful candidates will: excel in a team environment where teamwork, positivity, and flexibility are valued; have a proven ability to think critically and seek innovative solutions; demonstrate the ability to leverage technology to multi-task; be an engaging and motivating co-worker with exceptional customer service skills.

Position Status 

Classification: Full-time, non-exempt

Reports to: Production Lead

Standard Hours: Mon-Fri, 8:30pm-5:30pm, additional hours may be required as job duties demand.

Location: Onsite only at 5005 S. Macadam Ave

The Work You’ll Do in this Role

• Receive and handle products in compliance with Oregon Tilth organic certification procedures and Good Manufacturing Practices (GMP) including packaging and building essential oils, botanicals, and other raw ingredients.
• Package products with strong attention to detail and care for the aesthetic of the product including accurate and attractive labeling.
• Assist with pulling, packing, and shipping retail orders and academic supplies to students across the U.S. and internationally, ensuring the accuracy of all products shipped and accompanying documentation.
• Assist with maintaining an accurate inventory of materials and supplies through thorough record-keeping and reporting damages and/or discrepancies during the shipping and receiving process.Cleaning and building maintenance in accordance with GMP and organic standards.
• Keep inventory shelves organized and labeled; organize inventory when needed.
• Accurately file production and shipping records.
• Assist other staff members when needed.

Our ideal candidate will:

• Have experience working with certified organic products, ideally botanicals, essential oils, or other dietary supplements in a GMP facility.
• Be able to work independently, accurately, quickly, and with minimal supervision as well as work as a collaborative member of the team.
• Be goal-oriented and take pride in work.
• Be flexible and able to react well to change.
• Be proactive and show initiative.
• Be customer service-oriented with a student-centric mindset.
• Have excellent communication (written, verbal), interpersonal, analytical/problem-solving skills, and attention to detail skills.
• Have excellent mathematical skills and the ability to convert weights, measurements, volumes, etc.
• Proficient in using Mac computers and general computer skills including use of Word, Excel, Google Docs, Google Sheets.

Work Environment

This job operates in a professional production and small office environment. This role routinely uses standard office equipment such as computers, email, phones, photocopiers, and filing cabinets.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties. 

• Must be able to stand and walk up to 8 hours per day.
• Must be able to stoop, kneel, reach, climb, push, and pull frequently.
• Must be able to lift, push, or pull up to 20 lbs frequently.
• Must be able to lift, push, or pull 21-30 lbs occasionally.
• Must be able to lift, push, or pull 31-50 lbs infrequently

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Non-Discrimination

ACHS is committed to equal opportunity and equal treatment for all qualified individuals. ACHS does not discriminate nor will it tolerate discrimination against any person because of age, gender, gender identity, color, race, national origin, religion, sex, sexual orientation, marital status, disability, veteran status, or any other class protected by law.

ACHS complies with Title IX of the Education Amendments of 1972,  a federal law that prohibits sex discrimination in education, including but not limited to all forms of sexual harassment and sexual violence. Any person who files a complaint or participates in an investigation is protected from retaliation to the full extent of the law. Questions regarding Title IX may be referred to ACHS’s Title IX Coordinator and/or to the U.S. Department of Education’s Office for Civil Rights. ACHS Title IX Coordinator: Prisca Bermudez, Director of Academic Services, 5005 S. Macadam Avenue, Portland, Oregon 97239. 503-244-0726, [email protected]