Administrative Assistant 2 – Budget & Finance

The City of Gresham is pleased to accept applications for a part time Administrative Assistant ll position. The successful candidate is responsible for providing professional-level administrative and executive management support for the Financial Operations Division of the Budget & Finance Department with the City.
 
The Administrative Assistant ll role requires an energetic, motivated, task-oriented individual to provide front-line customer service and program support as part of the Budget and Finance team under the direction of the Financial Operations Manager. This is part-time position, Monday through Friday, 12:30 p.m. to 4:30 p.m.at Gresham City Hall – 1333 NW Eastman Parkway.

What you’ll get to do:

• Review, post, balance, archive: with keen attention to details, post and balance license, accounts receivable, and utility billing payments (check, cash and automated). 
• Plan and organize: ability to self-motivate and use independent judgment to adhere to tight deadlines while processing such items as license paper notices and accounts payable data entry reports for data integrity. 
• Be a reliable team member: remain vigilant as the responsibilities of this position range from routine to moderately complex technical work.
• Tackle a variety of other work: performs diverse work for several budget and finance areas including Licensing, Utility Billing, Title Liens and Collections, Accounts Receivable, and Accounts Payable. Maintains databases required for program, reviews a variety of reports for accuracy and compliance, provides feedback and facilitates changes regarding non-compliance. Maintains program procedures, filing and archives for licensing.
• Backup duties for other Financial Operations personnel: License customer service: Promptly and accurately respond to customer requests from multiple inputs: walk in customers, phone inquiries live, voice mail, email and by mail in a professional manner. License renewal process; new business inquiries; invoice; issue. Assist with Formstacker license renewal requests. Utility Billing tasks such as pre-shut off notice production, mail in payment posting, credit refund packets. Utility automated payment exception evaluation, balancing and posting.
   

Qualities we are looking for: 

• A people person who demonstrates the ability to build and maintain effective working relationships, help customers navigate city rules and processes, and/or connect them with external resources.
• An organizer and planner who thrives on details and can reprioritize tasks and meet deadlines, remain well-organized, and handle multiple, concurrent tasks effectively.
  An independent thinker who will apply well-developed subject knowledge and exercise judgment and initiative while complying with regulatory requirements.
• Someone who navigates obstacles in a fast-paced environment with a positive, can-do attitude.
• A continuous learner who asks questions, explores new tools and strives to meet the changing needs and expectations of the organization and community.
• An effective communicator to clearly and diplomatically explain procedures and regulations even when presenting an unpopular message and/or interacting with dissatisfied customers.
   

MINIMUM QUALIFICATIONS:

• High School diploma or G.E.D.
• One (1) to four (4) years of related work experience
• Any combination of education and experience which provides the required knowledge, skills, and abilities is qualifying.

Required application materials:

• Complete online application (Do not type ‘see resume’ in any fields or leave work experience fields blank in the application template.  The education, experience, training and certifications listed in your application will be used to determine starting salary as related to Oregon’s Pay Equity law. It is in your best interest to be thorough and complete) 
• Answers to supplemental questions
• Resume
   

For more details and to apply, visit:  https://GreshamOregon.gov/jobs

If you have questions, please contact [email protected]